Refund & Return policy

Last Updated: January 30, 2024

Refund & Return Policy

Minrea provides premium digital products and resources intended to deliver immediate value upon purchase. Due to the downloadable and instantly accessible nature of digital files, all sales are final.

By purchasing from Minrea, you acknowledge and agree to this policy.

1. Digital Products

All digital purchases are non-refundable and non-returnable, including but not limited to:

• eBooks & digital guides

• Supplier lists and databases

• Access files, resource packs & templates

• Courses & private content

• Digital downloads of any kind

• Access to private communities or training content

Once access is granted or files are delivered, no refunds will be issued under any circumstances.

This policy complies with international consumer regulations, including the EU Digital Content Directive, which waives refund rights once digital content has been accessed or downloaded.

2. Exceptions — Technical Delivery Errors Only

A refund request will only be reviewed in the following rare cases:

• You did not receive access or files due to a system error

• The file is corrupted and cannot be accessed (and support is unable to resolve it)

If you experience a technical issue, you must contact us within 7 days of purchase at contact@minrea.com.
We will verify and assist promptly.

Note: The following are not valid reasons for a refund:

• Change of mind

• Accidental purchase

• “I didn't know it was digital”

• Not using or benefiting from the product

• Expectations not met

• Attempting to access after link expired

• Unauthorized sharing or access attempts

3. Additional Services

If you purchased additional services (ex. consultation or 1:1 support), you may request a refund only if the service has not yet started and within 7 days of purchase.

Once a service session has been delivered, no refunds will be issued.

4. Processing Time

If your valid request is approved, the refund will be processed immediately.
Depending on your payment method, funds may take 10–15 business days to reflect.

5. Contact & Support

If you have any issues accessing your purchase or need assistance, please contact:

📧 contact@minrea.com

We are here to help and ensure your content is delivered successfully.

✅ Summary

Policy Status

Digital products Strictly non-refundable

Delivery errors Eligible for review

Change of mind Not eligible

Accidental purchase Not eligible

Service not delivered Refund possible

Service started No refund

⚠️ Legal Notice

Unauthorized sharing, duplication, or distribution of Minrea content is strictly prohibited and may lead to access removal, permanent ban, and legal action.